Human Resources Planning and Development (Hilton Hotels) Essay

Human Resources Planning and Development (Hilton Hotels) - Essay Example Therefore there are no catering facilities hence no staff to man such services except for breakfast. The reason behind this thinking is that their customers comprise of tourist families who are more into adventuring and exploring the surrounding areas and less likely to use the hotel facilities. 3 As a result the HR practice at Travelodge is restricted to hiring staff without much fuss and at the lowest rate possible. There is no room for incentives and rewards for better performance. Consequently training is not considered a priority for improving staff performance. Since Travelodge is a budget hotel, the management feels that it will always get newcomers to join it more easily. Recruitment means that the selection process of employees has to be well defined according to requirement for the job. Training of the employees, both newcomers and existing ones, is a continuous exercise that must be undertaken to sharpen the performance levels of the staff. The most difficult part is retention of staff. For this it is suggested that the employees be rewarded. However, the level of performance of employees is not just a result of their skills but also the result of motivation each person exhibits. There are two sources of motivation, intrinsic and extrinsic. Since it is not always possible to have external rewards all the time for all activities the management has to promote intrinsic motivation that is the outcome of internal factors like self satisfaction or the pleasure of satisfactory performance (Hagedoorn and Van Yperen 2003). The intrinsic motivation is also preferable as in this environment the employee develops affinity with the organisation and considers the welfare of the organisation to be his wellbeing. This improves his productivity and performance since it will go along with his personal satisfaction. Such employees are also loyal to the company’s cause. In contrast the employee who looks for